Your Privacy Matters

    Privacy Policy

    We're committed to protecting your privacy and being transparent about our data practices.

    Last Updated: January 1, 2024
    Effective Date: January 15, 2024

    Our Privacy Commitments

    No-Logs Policy

    We don't track your browsing activity

    Encrypted Data

    Military-grade encryption protects you

    No Data Selling

    Your data is never sold to third parties

    Data Control

    Export or delete your data anytime

    Our Commitment to Privacy

    At VitesseProxies, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our proxy services. We believe in complete transparency and giving you control over your data.

    Important: We maintain a strict no-logs policy for your proxy usage. We do not track, store, or monitor the websites you visit through our services.

    1. Information We Collect

    Account Information

    • Email address
    • Full name
    • Company name (optional)
    • Phone number (optional)

    Payment Information

    • Credit card details (processed securely via Stripe)
    • Billing address
    • Transaction history

    Usage Data

    • Service usage statistics
    • API requests
    • Bandwidth consumption
    • Login timestamps
    2. How We Use Your Information

    Service Provision

    • Account management and authentication
    • Service delivery and optimization
    • Customer support
    • Billing and invoicing

    Communication

    • Service updates and announcements
    • Security alerts
    • Marketing communications (with consent)
    • Technical support
    3. No-Logs Policy

    What We Don't Log

    • Websites you visit through our proxies
    • Your browsing history
    • DNS queries
    • Connection timestamps to specific sites

    What We Do Log

    • Total bandwidth usage
    • Connection/disconnection times
    • Number of concurrent connections
    • General service performance metrics
    4. Information Sharing

    We Never Sell Your Data

    • Your personal information is never sold to third parties
    • We don't share data with advertisers
    • No data brokers have access to your information

    Limited Sharing

    • Payment processors for transactions
    • Legal requirements and court orders
    • With your explicit consent
    • Service providers under strict NDAs
    5. Data Security

    Protection Measures

    • AES-256 encryption for data at rest
    • TLS 1.3 for data in transit
    • Regular security audits
    • Multi-factor authentication available

    Infrastructure Security

    • Secure data centers
    • Regular security updates
    • Intrusion detection systems
    • 24/7 monitoring
    6. Cookies & Tracking

    Essential Cookies

    • Session management
    • Authentication tokens
    • Security features
    • User preferences

    Analytics Cookies

    • Anonymous usage statistics
    • Performance monitoring
    • Service improvement
    • Can be disabled in settings
    7. Your Rights

    Data Control

    • Access your personal data
    • Correct inaccurate information
    • Delete your account and data
    • Export your data

    Communication Preferences

    • Opt-out of marketing emails
    • Manage notification settings
    • Control cookie preferences
    • Update contact preferences
    8. Data Retention

    Retention Periods

    • Account data: Until account deletion
    • Payment records: 7 years (legal requirement)
    • Usage logs: 30 days
    • Support tickets: 2 years

    Deletion Process

    • Immediate removal from active systems
    • Backup deletion within 30 days
    • Permanent erasure confirmation
    • Right to be forgotten compliance
    GDPR Compliance

    We are fully compliant with the General Data Protection Regulation (GDPR) and respect the privacy rights of all our users, especially those in the European Union.

    Right to Access

    Request a copy of your personal data

    Right to Erasure

    Request deletion of your data

    Right to Rectification

    Correct inaccurate personal data

    Right to Portability

    Export your data in a portable format

    Privacy Questions?

    If you have any questions about our Privacy Policy or how we handle your data, our privacy team is here to help. We typically respond within 24 hours.

    Related Legal Documents

    Privacy Policy
    Learn how we protect your data
    Legal Notice
    Important legal information
    Documentation
    API and service guides